We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our products, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. To initiate a return, please contact support@collectaway.com

If you order has shipped, you will need to follow our return policy. If it has not shipped, we will do our best to stop the order and cancel it for you.

Please contact support@collectaway.com

You are responsible for shipping the items back, prior to shipping them back, you must be approved for a return. You can be approved for a return at support@collectaway.com. Once approved, you will be provided instructions on how to return your items.

This is handled on a case-by-case basis due to inventory. Please contact support@collectaway.com

Rest assured, all items featured on the Collectaway website are authentic unless specifically stated otherwise.

While we have a vast collection, not all cards are graded. However, most single cards will be enclosed in a graded case unless otherwise specified.

For select items of significant value, we offer the option to purchase through our white glove service. Simply reach out to us for personalized assistance at support@collectaway.com to purchase and we will provide next steps.

While there are various grading companies available, we do not endorse any specific ones.

We ship to USA and Canada. We will be expanding in the near future. If you would like to request a special exception for us to ship to you, please email us support@collectaway.com. We handle these on a case by case basis.

We provide a range of shipping options. Generally, first class shipping takes approximately 5-7 business days, barring exceptions during holidays and weekends.

Yes, if you select an option that provides tracking. Our first class mail shipment does not provide tracking, however we will email you as your order ships.

We do offer shipping insurance through a third party company.

Please email us at support@collectaway.com

Yes, please contact support@collectaway.com

Unfortunately, we're unable to accommodate such requests at this time.

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Please contact media@collectaway.com for all media and podcast requests.